The CORE Centre only deals with complaints related to Consumer
Disputes and whosoever makes payment for any product or
service obtained through any agreement or promise is a consumer.
It is, as such clarified that complaints related only to
Consumer Disputes may be sent to the CORE Centre.
In case of complaints involving meager amount or petty
nature (unless it is a policy matter), it is suggested that
local officers/agencies may be contacted. The Core Centre,
however, is always available to guide and provide you complete
information and legal advice related to Consumer disputes.
Once you have decided to lodge your complaint with us all
you have to do is to simply select the head under which
your complaint would fall. For example, if you wish to register
a complaint about a defective television set all you have
to do is to select the box marked 'Product'. Then choose
'Television' from the sub category given below. Remember,
the first 2 options are mandatory without which you will
not be able to lodge your complaint with us!
In the case of complaints against Doctors & Advocates,
the complainant should in the first instance take up the
matter with the respective councils i.e. Medical Council
of India in the case of Doctors and Bar Council of India
in the case of Advocates. If he does not get any response
from the respective councils even after sending two reminders
he may approach CORE Centre.
Please Note: This section of the CORE
Centre can be used to file complaints against all types
manufacturers and service providers whether public or private.
If you wish to file a complaint exclusively against a government
department/ministry then apart from using this section you
can also click on this link to lodge your complaint with
the Dept.
of Administrative Reforms & Public Grievances
